Privacy Policy

This policy clearly explains how Costa Sol Homes processes personal data when you use our website or deal with us in connection with property sales, residential rentals or holiday rentals.

Last updated: 18 October 2026

1. Data controller

Website operator: Inmo Costa Sol Homes, S.L.
Trading name: Costa Sol Homes
NIF: B19942572
Permanent establishment and contact address: Calle Salvador Allende 21, Local C, 29620 Torremolinos, Málaga, Spain
Email: admin@csh.com
Telephone: +34 952 381 906

For privacy questions or to exercise your data-protection rights, email admin@csh.com.

2. Who and what this policy covers

This policy applies to website visitors, registered users, buyers, sellers, owners, landlords, tenants, guests, representatives, collaborators and anyone who contacts CSH. Third-party services linked from this website have their own privacy policies.

3. Data we may process

Identity and contact details, including names, preferred name, email, telephone, address and language.
Account data, saved searches, followed or discarded properties, private notes and communication preferences.
Property requirements, enquiries, viewings, offers, instructions, contracts and communications.
Information needed for sales, rentals and accommodation management, including owner, tenant, guest, booking and payment details.
Identity documents and financial, professional or beneficial-ownership information where required for legal, tax, accounting or anti-money-laundering obligations.
Technical and security information such as IP address, browser, device, access logs and cookie preferences.

4. Purposes and lawful bases

Answering enquiries and arranging viewings: pre-contractual steps and our legitimate interest in responding effectively.
Operating accounts, saved searches, alerts, notes and preferences: providing the requested service and administering our relationship with the user.
Providing sales, purchase, residential-rental and holiday-rental services: pre-contractual steps, performance of a contract and compliance with legal obligations.
Identity checks, fraud prevention and anti-money laundering: legal obligations and our legitimate interest in protecting clients and CSH.
Marketing: consent where required or, where legally permitted, an existing relationship concerning similar services. You can object or unsubscribe at any time.
Website operation, security and improvement: legitimate interests. Non-essential cookies rely on consent.

5. Where data comes from

We normally receive data directly from you. We may also receive it from someone acting for you, property owners, collaborating agencies, property or booking portals, payment providers, professional advisers and public sources or registers where a lawful basis applies.

6. Recipients

Where necessary, we may share data with owners or parties to a transaction, collaborating agencies, lawyers, notaries, registrars, advisers, technology providers, property or booking platforms, payment providers, insurers and competent public authorities. We do not sell personal data.

7. International transfers

Some technology providers or platforms may process data outside the European Economic Area. Where this occurs, we will rely on an adequacy decision, standard contractual clauses or another valid safeguard required by applicable law.

8. Retention

We keep data for as long as needed for the relevant purpose and then block or retain it for applicable legal limitation periods. Account data is kept while the account remains active; enquiries for a reasonable follow-up period; contractual, tax and accounting records for statutory periods; and anti-money-laundering or guest-registration records for the periods required by their specific legislation.

9. Your rights

You may request access, correction, deletion, objection, restriction and portability, withdraw consent, and request not to be subject to decisions based solely on automated processing where applicable. Email admin@csh.com. We may request reasonable information to verify your identity. You may also complain to the Spanish Data Protection Agency (AEPD).

10. Security

We use reasonable technical and organisational measures to protect personal data. No system is completely infallible; please report suspected security issues to our privacy email.

11. Children

The property portal is not directed at children. For accommodation services, we may process children’s details only where supplied by a parent, guardian or responsible adult and needed for a booking or legal compliance.

12. Automated decisions

We do not make decisions producing legal effects based solely on automated processing.

13. Cookies and changes

Detailed cookie information will be provided in our Cookie Policy and preference panel. We may update this policy to reflect legal, technical or service changes; the current version and revision date will be published here.